Welcome to your customer support

Platooners endeavors to process and ship every order as fast as possible within our stated order processing & shipping times, which you can see here.  It is the customer's responsibility to ensure they order their items within enough time for special occasions, parties, and events.  Please note order processing & shipping transit times are business days only this does not include weekends & public holidays.  We do not accept refunds outside of our stated order processing and shipping timelines.


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